JourneysNEW
A journey doesn’t start and end in marketing. The Journeys engine triggers from many modules and events, record created or edited, entering a segment, a field changing, and guides the customer through coordinated actions across sales, marketing, support and success. All on a single surface, with the same visual builder as flows, so you design the entire lifecycle in one place.
- Triggers from many modules: record created or edited, entering a segment, field changed.
- Cross-module orchestration across sales, marketing, support and success.
- A single visual builder, reusing the flow engine you already know.
Free in Sellio, you only pay for the machine
Orchestrating the lifecycle across teams usually requires a pricey separate suite. On Sellio Journeys are part of the free plan: you only pay for the machine.
A customer guided with no loose ends
Actions coordinate across teams, so nobody waits on a manual handoff between marketing, sales, support and success.
Reacts to everything in the CRM
Because triggers come from many modules, a journey fires at the exact moment of customer behavior, not only when a campaign says so.
One view of the whole lifecycle
Designing the entire journey on a single surface avoids duplicate, contradictory flows scattered across different tools.
Zero learning curve
Anyone who already builds automation in Sellio creates a journey right away, because the visual builder is the same.
Less leakage between teams
Cross-module orchestration closes the gaps where customers tend to vanish in the handoff from one area to another.
Not marketing-only automation: a journey reacts to events from any part of the CRM.
A unified surface: the whole customer lifecycle is designed in one place, without hopping from tool to tool.
The same visual builder as flows: anyone who already builds automation here builds a journey with nothing new to learn.
Lifecycle orchestration usually requires a pricey separate suite; on Sellio it’s part of the free plan.
From first click to renewal, on the same map
Marketing attracts, sales closes, support cares and success expands, but the customer is one. Journeys tie those moments into a continuous flow that reacts to events from any module, so a field change in support can fire a success action, and entering a segment can start a sales sequence, with no islands between teams.
The flow engine you already master
No new tool to learn. A Journey uses the same visual builder as automations, with triggers, conditions, waits and actions. The difference is reach: instead of reacting only to campaigns, it listens to the entire CRM and orchestrates the lifecycle end to end.
- 1
Open Journeys and choose the triggers: record created or edited, entering a segment, field changed.
- 2
Build the flow in the visual builder with conditions, waits and actions.
- 3
Coordinate actions across sales, marketing, support and success on the same map.
- 4
Publish and watch the customer advance through the journey in real time.
A lead that became a customer
The stage change in sales fires a success welcome journey, with onboarding and first touches, without anyone alerting the other team by hand.
A customer that turned at-risk
A field change in support drops the customer into an at-risk segment and the journey automatically triggers the right retention actions.
A new segment formed by behavior
When a contact enters a segment, the journey starts the fitting sequence, crossing marketing and sales in a single flow.
Are Journeys only for marketing campaigns?
No, a journey reacts to events from any module in the CRM, not just campaigns.
Do I need to learn a new tool?
No, it uses the same visual builder as the automations you already know.
Which events can trigger a journey?
Record created or edited, entering a segment, or a field changing, among others.
Can I coordinate actions across sales, marketing, support and success in the same flow?
Yes, the orchestration is cross-module, so different teams act in the same flow with no manual handoff.
Is this included in the free plan?
Yes, lifecycle orchestration usually requires a pricey separate suite, and on Sellio it's part of the free plan.
Can I design the entire customer lifecycle in one place?
Yes, everything lives on a single surface, from the first click to renewal.
Can a field change in support trigger an action from another team?
Yes, for example it can automatically fire a customer success action.
Can it start a sales sequence when a contact enters a segment?
Yes, entering a segment is one of the triggers that can start a journey.
Does this replace the automations I already use?
It doesn't replace them, it uses the same engine: a journey is automation with reach extended to events across the whole CRM.