← All industries
Hotels and inns

The best CRM for hotels and inns

Hotels and inns lose margin when they depend only on intermediaries and when groups and events arrive with no process. Sellio brings your own B2B pipeline, handles bookings with reminders and keeps the guest loyal for the next stay.

The pains of working in this industry

What jams the day-to-day and lets business slip away.

  • Direct bookings are lost to intermediaries who keep the margin.
  • Corporate groups and events arrive with no pipeline and turn into chaos.
  • Loyalty is weak and the guest does not return often.
  • The relationship with the guest is fragile and nothing is remembered.
How Sellio solves it, with real features

Every pain in your industry has a real product feature behind it, with no empty promise.

Pain: Direct booking lost to intermediaries

Sales pipeline and lead capture

Every direct contact enters the pipeline and becomes a closely tracked booking, so you recover margin that today goes to intermediaries.

Pain: Groups and events with no process

Board-style projects (columns, phases, blueprint)

Group and event negotiations move through clear phases, from quote to confirmation, and nothing stays stuck in one person head.

Pain: Bookings and dates out of control

Scheduling and reminders

Confirmations, check-in and follow-up become automatic reminders, so the team arrives prepared for every arrival.

Pain: Guest who does not return

Loyalty

Stays build up benefits and the returning guest is recognized, so coming back to your hotel is worth more than switching.

Pain: Repeat stays with no nudge

Marketing, campaigns and omnichannel flows

Campaigns by WhatsApp and email remind the guest about the low season and special dates, so the next booking starts with you.

Pain: Heavy group billing

Customer invoices

Issue the group or event invoice with everything itemized and track payment without leaving the account record.

Less intermediary commission, more direct booking

With your own pipeline, every direct contact is worked all the way to the booking, and you reclaim the margin that today escapes to third-party platforms.

Organized groups and loyal guests

Events and groups move through clear phases while loyalty and campaigns bring the guest back, so occupancy does not depend only on who shows up by chance.

Why Sellio

Free for what serves everyone: you pay only for infrastructure usage above US$20 a month, never per seat.

All included: CRM, marketing, support, projects, AI and no-code in one system, with no stacked subscriptions.

Real no-code: build objects, fields, automations and screens your way, without depending on IT.

Trilingual (Portuguese, English and Spanish) and ready to operate in any country.

Start free today

Create free account
The best CRM for hotels and inns · Sellio