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Telecom and ISPs

The best CRM for telecom and internet providers

An internet provider lives on a happy subscriber, an on-time install, and billing that runs on its own. Sellio concentrates high-volume support, organizes field orders, and anticipates cancellation with churn prediction, so the customer stays and the recurring revenue does not leak.

The pains of working in this industry

What jams the day-to-day and lets business slip away.

  • Support is high-volume and scattered across WhatsApp, phone, and email.
  • Field installs and maintenance are hard to schedule and follow up.
  • Cancellation and churn show up with no warning and shrink the base.
  • Recurring billing and late payments are a chore every single month.
How Sellio solves it, with real features

Every pain in your industry has a real product feature behind it, with no empty promise.

Pain: High-volume, scattered support

Support and tickets

Every dropout, slowdown, or question call becomes a ticket with a deadline and an owner, so the support volume stays organized in one place instead of spread across channels.

Pain: Customer calls and nobody has context

Telephony

Integrated telephony opens the subscriber record the moment the call comes in, with the ticket history in view, so the agent resolves faster and does not ask for the details again.

Pain: Field installs and maintenance

Field service

Schedule the install and the maintenance with the right technician, follow the work order to completion, and cut wasted trips and reschedules.

Pain: Churn and cancellation with no warning

AI (copilot, agents, notetaker, generative AI, churn and predictive forecasting, account health)

Churn prediction flags the subscribers at risk of canceling before they ask to disconnect, in time to act with an offer or a retention call.

Pain: Recurring billing is a chore

Subscriptions (recurrence)

Subscriptions generate the recurring plan charge automatically, with customer invoices, so the monthly revenue runs without manual spreadsheet control.

Pain: Customer has no channel for invoices and status

Portals (client and partner)

A client portal lets the subscriber view invoices, open a ticket, and track the install on their own, taking the simple tasks off support.

The whole subscriber cycle in one place

Plan sale, field install, support, recurring invoices, and retention live together, so every area sees the same subscriber without switching systems.

Retaining is cheaper than winning back

With churn prediction and account health, Sellio points out who is about to leave and gives time to react, protecting the recurring revenue that is already yours.

Why Sellio

Free for what serves everyone: you pay only for infrastructure usage above US$20 a month, never per seat.

All included: CRM, marketing, support, projects, AI and no-code in one system, with no stacked subscriptions.

Real no-code: build objects, fields, automations and screens your way, without depending on IT.

Trilingual (Portuguese, English and Spanish) and ready to operate in any country.

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The best CRM for telecom and internet providers · Sellio