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Retail and e-commerce

The best CRM for retail and e-commerce

In retail you compete for the customer with every purchase. Sellio connects the catalog and inventory to your online store, keeps the history of each buyer and fires campaigns that bring people back, without charging per seat as the team grows.

The pains of working in this industry

What jams the day-to-day and lets business slip away.

  • Selling without stock or leaving product idle for lack of visibility.
  • The customer base exists, but no one reactivates it with offers.
  • The online store and the CRM live in separate worlds.
  • Loyal customers get nothing for being loyal.
How Sellio solves it, with real features

Every pain in your industry has a real product feature behind it, with no empty promise.

Pain: Inventory with no visibility

Inventory and catalog

Products, variants and stock levels live in the CRM, so the seller only promises what exists and restocking never surprises anyone.

Pain: Disconnected online store

Integrations (Shopify, WooCommerce and more)

Online-store orders and customers flow into Sellio automatically, joining what happens on the site to the CRM history.

Pain: Idle base, no reactivation

Campaigns and omnichannel flows (WhatsApp, email, SMS)

Fire offers and news by WhatsApp, email and SMS to past buyers, segmented by purchase history.

Pain: Rigid individual customer records

B2B and B2C contacts (person-account)

Sellio treats an individual as a real customer, with the full history of purchases and conversations, ideal for retail.

Pain: Loyal customer without reward

Loyalty

Points, rewards and referrals reward repeat buyers, raising the ticket and the purchase frequency.

Pain: Purchase questions with no channel

Support and telephony

WhatsApp, calls and tickets on one panel let the team answer the question and close the sale in the same place.

The online store and the counter in one customer view

Bought online yesterday and walked in today: Sellio joins both into a single history. The team serves knowing what the person already bought, what they abandoned in the cart and what suits them now.

Campaigns that pay for themselves

Segment by who bought what and when, fire by WhatsApp and email and track the return. Because it is free and you only pay usage above US$20 a month, the relationship cadence never becomes a fixed cost.

Why Sellio

Free for what serves everyone: you pay only for infrastructure usage above US$20 a month, never per seat.

All included: CRM, marketing, support, projects, AI and no-code in one system, with no stacked subscriptions.

Real no-code: build objects, fields, automations and screens your way, without depending on IT.

Trilingual (Portuguese, English and Spanish) and ready to operate in any country.

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The best CRM for retail and e-commerce · Sellio