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Integrations

Live ChatNEW

Drop a chat widget on your website and talk to visitors in real time, with no separate tool. Every conversation automatically creates a lead in Sellio, with the message history already attached, so the team can pick it up without losing context.

  • Embeddable chat widget, installed with a snippet on your website
  • Every conversation becomes a lead in the CRM, with the full history attached
  • Support and sales see who’s on the site and respond on the spot
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Free in Sellio, you only pay for the machine

Live chat is free in Sellio, with no charge per seat or per conversation. You only pay for the machine.

Benefits

Capture at peak intent

Answering visitors while they browse converts far better than waiting for a form filled out later.

Lead with no manual work

The conversation becomes a CRM record on its own, with name, email and history, without anyone copying data.

Continuity across channels

What started in chat continues in the CRM: the team follows up by email, phone or WhatsApp with full context in hand.

No costly add-on

Where other CRMs charge a separate package for chat, Sellio already includes the widget at no extra cost.

Why Sellio

Your account, your domain: configuration keys are kept in an encrypted vault and never shown on screen

The CRM is the source of truth: the lead is born inside the sales process, not in an isolated chat inbox

Live chat is usually a paid add-on in other CRMs; here it’s free, you only pay for the machine

The hottest visitor is the one online right now

Someone landing on your site with a question is at peak interest. A chat that answers instantly captures that intent before it cools, and because the conversation becomes a lead automatically, no opportunity is lost to a missing note.

Context that follows the lead

The whole exchange is attached to the lead created, so the rep who takes over knows what the visitor asked, which page they were on and what was already answered, without making the customer repeat everything.

How it works
  1. 1

    Configure the widget and copy the snippet to your website, and the keys are stored in a vault and never shown again

  2. 2

    Tune the appearance, greeting messages and business-hours rules

  3. 3

    Visitors start conversations and each one creates a lead in the CRM with the history attached

  4. 4

    The team replies from the CRM and follows up on any channel, all in the same record

Use cases

Real-time qualification

The team answers the visitor’s question and, in the same conversation, learns their size and need, so the lead enters already qualified.

Support that drives sales

A technical question in chat becomes an upsell opportunity when the history shows what the customer already uses.

After hours, nothing is lost

Messages received overnight create leads the team handles in the morning, with no one needing to be online.

Frequently asked
Is it hard to install on my site?

No, it's installed with a simple snippet of code on your website.

Is there a per-agent cost for using chat?

No, live chat is usually a paid add-on elsewhere, here it's free, you only pay the cost of the machine.

What happens to a conversation once it starts?

It automatically creates a lead in the CRM, with the full message history already attached.

Are the chat configuration keys kept safe?

Yes, they're kept in an encrypted vault and never shown on screen.

Can both support and sales use the same widget?

Yes, both see who's on the site and can respond on the spot.

What happens to messages received after hours?

They still create leads, so the team can handle them in the morning, with nobody needing to be online overnight.

Does the chat history carry over if another rep takes the lead?

Yes, the whole exchange is attached to the lead, so the next rep knows what was already asked and answered.

Is live chat included in the free plan?

Yes, it's free, you only pay for the machine, with no per-agent add-on.

Can the conversation continue outside the chat window?

Yes, what started in chat continues in the CRM, the team can follow up by email, phone or WhatsApp with full context.

Try it at no cost

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Live Chat · Sellio