AI chatbotNEW
Turn on the AI chatbot and let first-line support happen by itself: the visitor asks, the AI answers based on your content and, when the topic needs a person, it hands off to an agent with the full conversation context. You bring your own AI provider key and pay only real usage, with no fixed per-conversation rate.
- Automatic AI answers in the website chat.
- Handoff to a human with the conversation history.
- Lead captured and tied to the contact in the CRM.
Free in Sellio, you only pay for the machine
Chat and CRM in one system: you only pay for the machine and the real usage of your AI key.
Instant response
The visitor gets attention right away, even off-hours, cutting abandonment.
Team focused on what matters
The AI handles the repetitive part and the human team takes only what creates value, with context ready.
Cost under control
You use your own AI key and pay real usage, with no fixed price per conversation.
Bring your own AI key: credential in the vault, usage goes to your provider account, with no AI usage fee to us.
Native handoff: the AI knows when to pass to a person.
No platform add-on: the chat and the CRM are already the same system.
Support that never sleeps
After hours or during a traffic spike, the AI answers the most common questions instantly, qualifies interest and keeps the visitor from leaving without an answer. What needs a human becomes a ticket or a conversation with context.
Handoff without starting over
When the AI passes the conversation to the team, the agent gets the full history and the contact already linked in the CRM, with no asking the customer to repeat what they already said.
- 1
Connect your AI provider key → vault.
- 2
Point to the content the AI should use to answer.
- 3
Publish the chat on the site; the AI serves visitors.
- 4
When needed, it hands off to the team with full context.
Question triage
The AI answers frequent price and product questions and only escalates the specific ones.
Lead qualification
The bot collects need and context, creates the contact and passes a warm lead to the rep.
First-line support
Simple tickets are solved by the AI; complex ones go to the human with history.
Who pays for the AI used by the chatbot?
You do, with your own AI provider key; usage goes to your own account, with no fixed fee per conversation.
Does the AI answer anything?
The AI answers based on your content, and when the topic needs a person, it hands off to a human.
Does the lead captured in chat enter the CRM?
Yes, the lead is captured and tied to the contact inside the CRM.
How does the handoff to a human agent work?
The AI passes the conversation along with the full history and the contact already linked in the CRM, with no asking the customer to repeat anything.
Does the chatbot work outside business hours?
Yes, it answers the most common questions any time, even after hours.
Do I need a separate add-on to enable the chatbot?
No, the AI chat and the CRM are already the same system, with no platform add-on.
Is my AI key exposed?
No, the credential stays in the vault, and usage goes straight to your own provider account.
Does the chatbot qualify leads?
Yes, the bot collects need and context, creates the contact, and passes a warm lead to the rep.
Can I use the chatbot for first-line support?
Yes, simple tickets are solved by the AI, and complex ones go to the human with history.