SMS & WhatsAppNEW
Send SMS and WhatsApp messages without leaving Sellio by connecting your own Twilio account. Every message is logged on the contact’s timeline with delivery status, so the whole conversation lives in one place.
- Send SMS and WhatsApp from inside any contact, lead or deal
- Full message history on the timeline, with delivery status
- Reusable templates with CRM variables (name, company, deal value)
Free in Sellio, you only pay for the machine
The messaging connector is free in Sellio. You only pay for the machine, plus your own Twilio account for real traffic.
Immediate reach
Get to the customer on the channel with the highest open rate, ideal for reminders, friendly nudges and time-sensitive confirmations.
Everything on record
No conversation gets stranded on a rep’s personal phone: the history lives in the CRM, auditable and visible to the team.
Personalization with real data
Templates with variables pull name, company and deal details automatically, so the message feels personal even at scale.
No hidden cost
Sellio charges nothing per message sent. The only cost is your own Twilio account, which you control end to end.
Bring your own Twilio account: credentials are kept in an encrypted vault and never shown on screen
Best-effort by design: if the provider hiccups, the CRM keeps working normally
You pay Twilio for what you send; the Sellio connector is free, with no per-message markup on top
Channels people actually answer
Email piles up in the inbox; SMS and WhatsApp get opened almost every time, within minutes. Bringing these channels into the CRM means every meeting reminder, order confirmation or nudge on a stalled deal goes out from the same place the customer data lives, with no copying numbers and no app switching.
Conversations that become context
Every message sent and every reply is attached to the right contact, building a history the whole team can see. The next rep to open the deal knows exactly what was agreed, without hunting for screenshots on a colleague’s phone.
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Connect your Twilio account by entering your credentials once, and they are stored in a vault and never shown again
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Choose your sender numbers and build message templates with CRM variables
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Send SMS or WhatsApp from any contact, lead or deal, on its own or inside automated flows
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Track deliveries and replies right on the timeline, always best-effort so the CRM never blocks
Meeting confirmation
An automatic WhatsApp reminder the day before cuts no-shows and signals an organized team, all fired from the deal’s calendar.
Reviving a stalled deal
A short, direct SMS reignites opportunities that went cold over email, with the history already visible to whoever picks it up.
Post-sale and support
Send an order status or a satisfaction survey right after delivery, on the channel the customer already uses daily.
Do I need my own Twilio account?
Yes. You connect your own Twilio account; Sellio does not provide a ready-made account.
Are my credentials exposed on screen?
No. Credentials are kept in an encrypted vault and never shown on screen.
Can I send SMS and WhatsApp from any contact, lead or deal?
Yes. Sending happens straight from inside any contact, lead or deal, without leaving the CRM.
Are sent messages logged anywhere?
Yes. Every message and reply is attached to the right contact, with delivery status, building a history visible to the team.
Can messages be personalized automatically?
Yes. Reusable templates pull CRM variables like name, company and deal value.
What happens if the messaging provider has an outage?
Sending is best-effort by design; if the provider hiccups, the rest of the CRM keeps working normally.
Does Sellio charge a fee per message sent?
No. The connector is free; the only cost is your own Twilio account.
Is this feature included in the free plan?
Yes. It is free to use, and you only pay for infrastructure usage above US$20 per month, plus whatever Twilio charges for sending.
What kind of messages is this typically used for?
Meeting reminders, reviving stalled deals and post-sale communication, among other time-sensitive uses.