← All features
Customer success

Installed baseNEW

The sale does not end at delivery. The installed base records what each customer has in use: every asset with its serial number, install date, warranty and full service history. Post-sale no longer depends on whoever happened to handle it: you open the account and see what is installed, what is still under warranty and what has already been serviced. That becomes a hook for renewals, maintenance and new sales, all tied to the customer who already lives in your CRM.

  • Every installed asset with serial number and install date.
  • Warranty control: what is still covered and what has expired.
  • Service history per asset, always at hand during support.
🎁

Free in Sellio, you only pay for the machine

The installed base comes built in. The product stays free and you only pay for infrastructure usage above US$20 a month.

Benefits

Support with no data hunt

Open the account, see what is installed, the warranty and the history. Support answers fast and right.

Renewal at the right time

With the warranty in view, you propose the renewal or maintenance contract before the term runs out.

New sales from what already exists

Knowing what the customer has installed opens the upgrade and replacement conversation without starting from nothing.

Why Sellio

What the customer has installed, in plain view: no more relying on the salesperson's memory.

Warranty under control: you know what is covered before the customer asks.

A renewal and maintenance hook: every asset is a next commercial conversation.

Every customer asset in one place

Each installed device or product is recorded with serial number and install date, tied to the account. When the customer calls, you already know what they have, with no digging through old email or a lost spreadsheet.

Warranty you keep track of

Each asset carries its warranty term, so you can see at once what is still covered and what has expired. Support decisions stay accurate and contract renewals land at the right time.

History that tells the asset story

Every service is recorded on the asset itself, so the next maintenance starts from what already happened, not from scratch. Post-sale becomes a relationship, not a restart.

Try it at no cost

Create free account
Installed base · Sellio