No software license. Human help is optional
Every customer, on any infrastructure plan, gets the Help Center, the AI assistant and a support channel. Teams that want priority human answers, assisted implementation or a specialist alongside them pick a plan below.
Pick the level of help your operation asks for
Priced per organization, not per user. No lock-in: change level or leave whenever you want.
Standard Support
Every customer, on any plan
Included
The help everyone gets, at no extra cost.
- Email and ticket support
- Help Center with the full manual
- AI assistant inside SellioCRM
- API and integration documentation
Priority Support
Teams that want priority human answers
US$ 149/month per organization
For teams that want priority human support when they need help.
- Everything in Standard Support
- Priority queue on tickets and email
- WhatsApp channel to open and follow up on requests
- Functional questions about SellioCRM
Success Support
Teams that want better implementation and adoption
US$ 490/month per organization
For teams that want to implement SellioCRM correctly and keep improving every month.
- Everything in Priority Support
- Up to 4 hours of assisted work per month
- One 60-minute meeting per month
- Review of your CRM configuration
Dedicated Success
Companies that want an assigned specialist
US$ 1,500/month per organization
For companies that want a dedicated success partner to continuously improve their CRM operation.
- Everything in Success Support
- Up to 10 hours per month of support, guidance and assisted configuration
- Two 60-minute meetings per month
- Assigned success specialist with a direct channel
SellioCRM charges no software license. Human support, assisted implementation and customer success are optional.
Need a job with a start and a finish?
These are bought once, outside the monthly plan. They exist so that recurring support never turns into an endless implementation.
| Service | From |
|---|---|
| Quick Setup Simple initial setup, once: objects, fields, pipeline and users ready for the team to start. | US$ 500 |
| CRM Migration Pack Help migrating from another CRM, from field mapping to checking what arrived. | US$ 1,000 |
| Advanced Implementation Process-led assisted implementation, for teams that want the CRM shaped around real operations. | US$ 2,500 |
| Custom Integration Advisory Technical design of an integration with your systems, done alongside your team. | US$ 150 per hour |
| Admin Training Session Training for administrators, so your team keeps the CRM running without depending on us. | US$ 300 per session |
If it serves everyone, it ships at no charge
This is neither a plan nor a one-time service: it is how we treat feature requests. If your idea improves the product for everyone, we build it at no charge. If it is specific to your process, we agree on the price first and you pay once it works.
You tell us the need
Describe what you need: a new object, an automation, an integration, a custom report. No commitment.
We tell you the cost
We assess it and give you the price before starting. You decide with the number in hand, no surprises.
We build it and you validate
We develop and deliver. You test and confirm it works as agreed.
Only then you pay
The charge lands on your monthly invoice, after it is live and approved.
Not sure which level to pick?
Tell us the size of your team and what you want to solve in the next 90 days. The conversation carries no commitment.
Talk to us