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Community and help

Learn fast with a help center inside the product and trade ideas in the open community (Reddit-style), where users from all companies ask questions and share tips.

  • Contextual help center
  • Open community of users
  • Content in 10 languages
Benefits

Contextual in-product help

The Help Center lives inside the platform and explains the very screen you’re on. The answer arrives without opening another tab.

Always up to date

The help is updated alongside every new feature. You never read about a version that no longer exists.

Open global community

A Reddit-style space connects users worldwide to trade questions and ideas. You learn from people who already solved it.

Content in 10 languages

Help and community in 10 languages, including English, Spanish and Portuguese. Each person learns in their own language, no clumsy translation.

Team autonomy

With help and community on hand, the team self-serves and leans less on support. Less queue, more productivity.

Why Sellio

Help always updated with each new feature

A global community to trade experiences

10 interface languages

Never get stuck

The help center explains each feature in context; the community connects you to whoever already solved the same challenge.

How it works
  1. 1

    Open the Help Center right from the screen you’re on.

  2. 2

    Read the contextual content, updated with every feature.

  3. 3

    Join the global community to trade questions and ideas.

  4. 4

    Pick from 10 languages, including English, Spanish and Portuguese.

Use cases

Answering a question on the spot

Contextual help explains the exact field the user is filling in, without interrupting the work.

Discovering best practices

In the global community, the user sees how other companies set up the same process and adopts what works.

Onboarding an international team

Content in 10 languages lets international teams learn the platform with no language barrier.

Frequently asked
What is the in-product help center?

A space inside the platform that explains each feature in the context of the screen you're on.

Is the help updated when the product changes?

Yes, the help center is updated alongside every new feature.

What is the user community?

An open, Reddit-style space where users from all companies trade questions and tips.

What languages is the content available in?

10 languages, including English, Spanish and Portuguese.

Do I need to leave the CRM to access help?

No, the help center lives inside the platform, with no other tab to open.

Is the community global or just for my country?

It's global, connecting users worldwide to trade experiences.

Does this reduce dependence on support?

Yes, with help and community on hand, the team self-serves and leans less on support.

Is this included in the free plan?

Yes. Sellio is free; it stays free only while the month's infrastructure usage always stays below US$20; once you go over, you pay the month's consumption.

Does it help onboard an international team?

Yes, content in 10 languages lets international teams learn the platform with no language barrier.

Try it at no cost

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Community and help · Sellio