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Talk to the team (Support)

Report a bug, suggest a feature, leave a comment or ask a question directly to our team, and follow the reply in one place.

Under "Talk to the team" you open a direct channel with our team. Use it to report a problem (bug), request a new feature, leave a comment or ask a question. Each message becomes a conversation with history: you write, the team replies and everything is kept so you can re-read it whenever you want.

How to open a message

  1. Open "Talk to the team" in the menu (bottom of the sidebar, next to My account and Trash).
  2. Click "New message".
  3. Pick the type (Bug, Feature, Comment or Question), write a short subject and the message with the details.
  4. Click "Send". The message starts as Pending and appears in your list right away.

Following the reply

Tap any message in the list to see the full conversation. Your messages appear on one side and the team replies on the other. You can reply at any time from the field at the bottom of the conversation.

💡 When the team considers the topic closed, the message becomes Resolved. If you reply again (for example, with a new question about the same topic), it reopens automatically and returns to Pending.

Only people in your organization can see your organization’s messages. Nothing you write here is visible to other customers.

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Talk to the team (Support) · Sellio