Copyright & IP Policy

This document applies to the customer relationship management software-as-a-service platform, websites, applications, APIs, software, documentation, dashboards, reports, artificial intelligence features, support, and related services made available by SellioCRM, LLC, a limited liability company.

For purposes of this document, "SellioCRM," "Company," "we," "us," and "our" mean SellioCRM, LLC. "Customer," "you," and "your" mean the person or entity accessing or using the Services. If you access or use the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization, and that organization is the Customer.

This document is incorporated into and forms part of the SellioCRM Terms of Service unless expressly stated otherwise.

This Copyright and Intellectual Property Policy explains ownership of intellectual property, restrictions on use, trademark rules, feedback rights, third-party materials, open-source software, and copyright complaint procedures.

1. SellioCRM Intellectual Property

SellioCRM and its licensors own all rights, title, and interest in and to the Services, including software, source code, object code, APIs, user interfaces, workflows, CRM schemas, database structures, configurations, templates, dashboards, reports, visualizations, automations, documentation, AI Features, models, prompts, methods of analysis, product names, trade names, trademarks, service marks, logos, designs, and all related intellectual property rights.

No ownership rights are transferred to Customer except for the limited access rights expressly granted in the SellioCRM Terms of Service or applicable Order Form.

2. Customer Content

As between Customer and SellioCRM, Customer retains ownership of Customer Content. Customer grants SellioCRM the rights necessary to host, process, transmit, store, copy, display, analyze, transform, and use Customer Content to provide, secure, maintain, support, and improve the Services, as described in the Terms of Service, Privacy Policy, and Data Processing Addendum.

Customer represents that it has all rights and permissions necessary to submit Customer Content to the Services and to authorize processing by SellioCRM, subprocessors, infrastructure providers, communication providers, AI providers, and other service providers used to provide the Services.

3. Reports, Templates, Workflows, and Outputs

Unless otherwise stated in a signed Order Form, SellioCRM owns the underlying structure, layout, format, workflows, CRM templates, pipeline templates, automation templates, dashboard designs, reporting structures, scoring structures, and other proprietary elements of reports, workflows, and outputs generated by the Services.

Customer may use reports and outputs generated from Customer Content for Customer's internal business purposes and other permitted uses under the applicable agreement, provided that Customer does not misrepresent SellioCRM's role, remove proprietary notices, or state or imply that SellioCRM has guaranteed, certified, endorsed, or independently verified Customer's data, sales performance, business results, compliance status, or communications.

4. Restrictions

Customer must not:

• copy, modify, translate, reproduce, distribute, sell, lease, license, sublicense, or create derivative works of the Services except as expressly permitted
• reverse engineer, decompile, disassemble, or attempt to derive source code, algorithms, model logic, prompts, schemas, or non-public methods
• remove, obscure, or alter proprietary notices
• use the Services to develop, improve, benchmark, or commercialize a competing product or service
• scrape, harvest, copy, or extract substantial portions of the Services
• use SellioCRM trademarks, logos, product names, screenshots, or branding without prior written consent

5. Trademarks and Brand Use

SellioCRM names, marks, logos, designs, trade dress, product names, service names, and related branding are trademarks or proprietary identifiers of SellioCRM or its licensors.

Customer may not use SellioCRM trademarks in a way that suggests sponsorship, endorsement, certification, partnership, affiliation, or approval unless expressly authorized in writing.

Any permitted use of SellioCRM branding must comply with SellioCRM's brand guidelines and must be truthful, non-misleading, and revocable at any time.

6. Feedback

Customer may provide suggestions, ideas, requests, recommendations, corrections, comments, or other feedback. SellioCRM may use feedback without restriction, attribution, compensation, or obligation to Customer. To the extent Customer has rights in feedback, Customer grants SellioCRM a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to use, exploit, reproduce, modify, distribute, display, perform, and create derivative works from such feedback for any purpose.

7. Third-Party Materials

The Services may reference, display, incorporate, link to, or interoperate with third-party content, libraries, open-source software, documentation, data, or services. Third-party materials remain subject to their own terms and licenses.

Customer is responsible for ensuring it has the right to upload, import, process, summarize, transform, distribute, or otherwise use third-party materials through the Services, including through AI Features.

8. Open-Source Software

The Services may include or use open-source software. Open-source software is licensed under the applicable open-source licenses. Nothing in this Policy limits rights Customer may have under applicable open-source licenses.

9. Copyright Complaints

Copyright owners or authorized agents may submit copyright complaints to legal@selliocrm.com. A complaint should identify the copyrighted work, the allegedly infringing material, contact information, a statement of good-faith belief, a statement under penalty of perjury that the information is accurate and the complaining party is authorized to act, and a physical or electronic signature.

10. Counter-Notices

If content is removed in response to a copyright complaint, the affected user may submit a counter-notice where permitted by law. A counter-notice should identify the removed material, state under penalty of perjury that the user has a good-faith belief the material was removed due to mistake or misidentification, include consent to jurisdiction where required, and include a physical or electronic signature.

11. Repeat Infringers

SellioCRM may suspend or terminate Accounts of repeat infringers or users who repeatedly violate intellectual property rights.

12. Reservation of Rights

All rights not expressly granted are reserved by SellioCRM and its licensors. No implied licenses are granted.